Terms of Service

LifeStory AI is an AI-guided video interview service. You (or someone you purchase a session for) speak with Sam, our AI interviewer, for a guided conversation about your life. The session is recorded on video, transcribed, and used to produce a private, shareable webpage containing the full interview video, a written transcript, and a small number of short highlight clips.

A LifeStory AI session currently costs $145 per interview, charged at the time of purchase through our payment processor, Stripe. We never see or store your card number. Prices may change for future purchases; the price you were charged at checkout is the price for that session.

Sessions may be purchased for yourself, or as a gift for someone else. See our Refund Policy for what happens if you or the recipient decide not to complete the interview.

Starting an interview records video and audio of the person being interviewed. We ask for your explicit consent to this recording before it begins. Full detail on what we collect, which outside services we use to process it, and how it's stored is in our Privacy Policy.

You (or the interviewee) own your story, your recording, and your transcript. By using the service, you grant LifeStory a license to host, process, transcribe, and — solely at your direction, such as when you choose to share your private page link with family members — display that content, for the purpose of providing the service to you. We don't sell your recording or use it to train third-party AI models.

After an interview is complete, the interviewee can share their private LifeStory webpage with family members by entering their email addresses. Anyone sent that link, or anyone the interviewee otherwise forwards it to, will be able to view the video, transcript, and clips. Please only share your link with people you want to have that access.

Please use LifeStory AI for its intended purpose: recording your own life story, or a story you've arranged with the interviewee's knowledge and consent. Don't use the service to record someone without their knowledge, to upload or produce unlawful content, or to attempt to disrupt, reverse-engineer, or gain unauthorized access to the service.

LifeStory AI is provided "as is." While we take reasonable care with your recording (including periodic backups during the interview), no recording or storage system is perfectly failure-proof, and we can't guarantee uninterrupted or error-free service. Sam is an AI interviewer, not a medical, legal, financial, or mental health professional, and nothing said during a session is professional advice.

To the fullest extent permitted by law, LifeStory Talk LLC's total liability to you for any claim arising from your use of the service will not exceed the amount you paid for the session giving rise to the claim. We aren't liable for indirect, incidental, or consequential damages.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

We may update these Terms from time to time. If we make material changes, we'll update the effective date above. Continued use of the service after a change means you accept the updated Terms.

Questions about these Terms? Reach us at info@trylifestory.com or 646-290-0197.